Community first
Gathering the people before the product.
The most useful thing we can do right now is find each other. Before a single feature
ships, we're bringing parents together, in one place, so the app is shaped by families
who already know what a hard week looks like.
If you've joined the list or followed along, you're already part of this. Nothing to
buy, nothing to install yet, just a community forming around a plain idea: families
shouldn't have to fight to find support.
Happening now
Getting the data right
Doing the data protection work early, not later.
ARI will hold some of the most sensitive paperwork a family owns: EHCPs, medical
letters, tribunal notes. That means the privacy and data-protection side has to be
right from the first line of code, not bolted on before launch.
Right now that's the unglamorous part of the job: working through what we hold, why,
for how long, and who can ever see it. We're taking data-protection advice
while we design it, and appointing a Data Protection Officer before the app holds
anything real. It's slow on purpose.
In progress
Planning the features
Sitting down with partners to plan what ARI does.
We're meeting the people who'll help build ARI to decide what makes the first version
and what waits. Every feature has to earn its place by making an ordinary day with a
SEND child a little less heavy, not by looking clever in a demo.
The vault, finding SEND-friendly places, a moderated community, the honest guides:
these came from real need. As those conversations land on decisions, they'll show up
here.
In progress
Following the need
Looking at SEND-friendly clothing.
Some of what families need sits just outside an app. Clothing is one of them.
Sensory-friendly fabrics, seamless labels, things that make getting dressed less of a
battle, are surprisingly hard to find in one place.
We're starting to look into it: what's out there, what's missing, and whether it
belongs inside ARI or alongside it. Early days, but it's the kind of everyday problem
we want to help with.
It started with a pair of socks.
Read where that has got to.
Exploring
Beyond the screen
Putting a rating in the shop window.
Finding somewhere that works is one thing. Knowing before you walk in is another. We
keep coming back to the food hygiene sticker: one glance at a window and you know
where you stand before you commit to going in.
So we have been thinking about the same idea for SEND families, scored by parents who
have actually been somewhere rather than declared by the place itself. A great deal of
it is unsettled. How many visits it would take before a number meant anything, what
would keep it honest, and whether a shop would even want the sticker.
We have written down our first go at it.
See what we are thinking.
Exploring